Terms of service

Terms of Service

Effective: October 2025

Welcome to Inclusive Thought. By shopping with us, you're agreeing to these terms. We've kept them clear and straightforward—read through so you know what to expect.

What We Sell

We create and sell print-on-demand apparel including t-shirts, hoodies, sweatshirts, and other wearables. Each item is made to order after you purchase it. We do not sell digital products, files, or services of any kind.

Orders & Payment

When you place an order:

  • You're making an offer to buy, which we can accept or decline
  • All prices are in USD unless otherwise noted
  • Payment is processed immediately through our secure payment partner
  • You'll receive an order confirmation email once payment clears

We reserve the right to refuse or cancel any order for reasons including product availability, pricing errors, suspected fraud, or violation of these terms.

Made-to-Order Production

Your order is produced specifically for you after purchase. This means:

  • Orders cannot be canceled once production begins (usually within 24 hours)
  • Production typically takes 3–7 business days before shipping
  • Shipping times vary based on your location

We'll send tracking info once your order ships.

Accuracy matters: Double-check your shipping address, size, and item selection before completing your order. We're not responsible for orders shipped to incorrect addresses provided by you.

Pricing & Availability

Product prices and availability can change without notice. If a pricing error occurs, we'll notify you and give you the option to cancel or proceed at the correct price. We're not obligated to honor incorrect pricing.

Intellectual Property

All designs, graphics, logos, and content on our site belong to Inclusive Thought or our licensed partners. You can:

  • Buy and wear our products for personal use
  • Share photos of yourself in our gear on social media

You cannot:

  • Reproduce, copy, or resell our designs
  • Use our graphics for commercial purposes
  • Claim our work as your own

User Conduct

When using our site, you agree not to:

  • Use the site for any illegal purpose
  • Attempt to hack, disrupt, or harm the site's functionality
  • Harass or abuse our team through customer service channels
  • Misuse discount codes or exploit promotional offers

We reserve the right to ban users who violate these terms.

Returns & Refunds

Returns are only accepted for manufacturer defects, misprints, or shipping errors within 30 days of delivery. See our full Return & Refund Policy for details.

Because items are made to order, we cannot accept returns for sizing issues, buyer's remorse, or general dissatisfaction.

Disclaimers & Limitations

Our products are sold "as is." While we stand behind quality, we make no guarantees about:

  • Exact color matching across different screens or devices
  • Fit preferences (sizing charts are provided as a guide)
  • Specific shipping delivery dates beyond estimated ranges

To the fullest extent permitted by law, Inclusive Thought is not liable for indirect, incidental, or consequential damages arising from your use of our products or site.

Our total liability for any claim will not exceed the amount you paid for the product in question.

Third-Party Links

Our site may contain links to third-party websites or services. We're not responsible for their content, policies, or practices. Use them at your own risk.

Privacy

We respect your privacy. Check out our Privacy Policy to see how we collect, use, and protect your data.

Shipping & Customs

For international orders:

  • You're responsible for any customs duties, taxes, or fees
  • Delivery times may vary based on customs processing
  • We're not responsible for delays caused by customs

Changes to Terms

We may update these terms from time to time. When we do, we'll post the updated version here with a new "Effective" date. Continued use of our site after changes means you accept the new terms.

Governing Law

These terms are governed by the laws of the United States. Any disputes will be resolved in the courts of [Your State/Jurisdiction].

Contact & Disputes

If something goes wrong or you have questions about these terms, reach out first. Most issues can be resolved through conversation before escalating to formal disputes.

Questions?

Email us at michael@inclusivethought.com. We're here to help.